Technical Communication is thoughts Global, Collaborative, and Digital.
He holds a BS, MA barrage and PhD from the University of Massachusetts, Amherst.
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John Lannon is Professor Emeritus and former Director of Writing at the University of Massachusetts, Dartmouth, where he developed the undergraduate major in professional writing and later co-developed the MA program in professional writing.
She holds an MS in technical communication and a PhD in communication and rhetoric from Rensselaer Polytechnic Institute.